Home / Account & Data Deletion
Google Play & Apple App Store Mandatory Deletion Portal

Account & Data Deletion Request

You maintain complete ownership of your personal data. Learn how to delete your account from within the app, or submit an instant web erasure request below.

What Data is Deleted vs Retained

When you request account and data deletion for Findoo Tracker: Family GPS, our automated security pipelines process the following actions:

Permanently Wiped

  • User Profile (Full Name, Phone, Email, Avatar)
  • Live GPS Coordinates & Historical Breadcrumbs
  • Family Circles created by you & Circle Memberships
  • Custom Geofence Safe Zones (Home, School, Work)
  • Emergency SOS Beacon logs and history
  • Push Notification Device Tokens & FCM Keys
  • Active Authentication Sessions & Auth Tokens

Statutory Retention (If Applicable)

  • Financial billing records & payment invoices (Razorpay/App Store/Play Store) retained in anonymized format strictly as mandated by statutory taxation and anti-fraud regulations.
  • Aggregate, non-identifiable system performance telemetry.
  • No personal GPS or tracking records are ever retained.

Data Purge Retention Timeline

Immediate deactivation occurs instantly upon request (preventing any further coordinate broadcast). Complete irreversible database purging completes within 48 hours across all active replicas and rolling backups within 30 days.

Method 1: Instant In-App Deletion (Recommended)

If you currently have the Findoo Tracker: Family GPS mobile application installed on your Android or iOS device:

  1. Launch the Findoo Tracker: Family GPS app.
  2. Tap the Profile tab on the bottom navigation bar.
  3. Scroll down to the Danger Zone / Account Settings section.
  4. Tap "Delete All Data".
  5. Confirm the prompt. Your active session will be terminated and all your coordinates and circle ties will be wiped immediately.

Method 2: Request Deletion via Web Form

If you have uninstalled the application or cannot access your phone, submit your registered credentials below. Our automated identity match will process your deletion request without requiring app reinstallation.

Enter the exact phone number or email linked to your Findoo Tracker account.

Need Assistance?

If you encounter any difficulty deleting your account or want to confirm data removal, you can contact our Data Protection Officer directly:

Email: support@findoobusiness.com
Phone: +91 9827335808
Reference: Quote your registered phone number or email for expedited processing within 24 hours.