Privacy Policy

Effective Date: October 1, 2026  |  Last Updated: October 13, 2026

1. Our Privacy Philosophy

At Findoo Tracker: Family GPS ("Findoo", "we", "our", or "us"), we believe that family safety must never come at the expense of digital privacy. Our service is designed from the ground up on principles of explicit mutual consent, end-to-end transport encryption, and data minimization.

2. Data We Collect

To provide accurate safety awareness and device connectivity, we collect the following categories of data:

• Account & Profile Information: Full name, mobile phone number, email address, and optional profile photo.
• Precise & Coarse Geolocation Data: GPS coordinates (latitude, longitude), timestamp, altitude, speed, and heading direction. This data is collected continuously while background permissions are granted to calculate safety radar proximity and geofence events.
• Device Telemetry & Status: Battery percentage, charging status, network connection type (Wi-Fi/Cellular), operating system version, and unique push notification tokens for sending critical alerts.
• Family Circle Data: Circle names, invite codes, member rosters, and designated Geofence Safe Zones (e.g., Home, School, Workplace).
• Emergency SOS Dispatches: Distress beacons initiated by users, including time of trigger, instant GPS fix, and notification delivery logs to fellow circle members.
• Customer Support Records: Inquiries, feedback, or support tickets submitted through our in-app desk or website contact forms.

3. How We Use Your Data

We process your data exclusively for legitimate safety and service purposes:

• Displaying member pins on the live interactive radar map within approved family circles.
• Sending push notifications when a circle member enters or exits a predefined geofenced safe zone.
• Broadcasting immediate high-priority emergency SOS alerts to all circle members when the panic trigger is pressed.
• Monitoring device battery levels to warn parents or guardians when a child's battery is critically low (below 15%).
• Verifying account identity and managing subscription entitlements.
• Preventing fraudulent access, spamming, and unauthorized surveillance.

4. Strict Mutual Consent & Anti-Stalking Policy

Findoo Tracker: Family GPS is NOT spyware or clandestine surveillance software. The following rules are hardcoded into our architecture:

• Every tracked individual must have the Findoo application installed on their physical device.
• A user can only join a circle by explicitly entering a private 6-character invite code or accepting an explicit invitation.
• A persistent notification is displayed on Android devices whenever background location service is operating.
• Any user can toggle "Privacy Mode" or disable location permissions at any time directly in the app, instantly pausing tracking.

5. Data Sharing & Third-Party Disclosure

We do not sell, rent, trade, or share your personal location data with third parties for marketing or advertising purposes. Data is disclosed solely under the following conditions:

• Within Your Family Circle: Your location, battery, and safety status are shared exclusively with verified members of circles you have chosen to join.
• Infrastructure & Service Providers: Trusted cloud infrastructure (secure database hosting, Google Maps / OpenStreetMap mapping APIs, Firebase Cloud Messaging for push notifications, Razorpay for payment processing) operating under strict data processing agreements.
• Legal & Emergency Requirements: If compelled by lawful subpoena, court order, or to prevent imminent physical harm or loss of life during emergency crisis responses.

6. Data Retention & Automatic Purging

We retain personal data only for as long as necessary to fulfill the safety services:

• Active Location Trails: Real-time coordinate breadcrumbs are automatically purged and overwritten on a rolling 30-day schedule.
• SOS History: Emergency alert records are retained for 90 days for user review, after which they are archived or permanently expunged.
• Account Deletion: When an account is deleted, all profile details, circle linkages, live coordinates, and device tokens are permanently wiped from production databases within 48 hours.

7. User Rights & Account Deletion (Google Play Compliance)

In accordance with global data protection standards (including GDPR, CCPA, and Google Play Store policies), you have the right to:

• Access & Review: View all circles, members, and profile details linked to your account.
• Stop Tracking: Turn off location tracking anytime via the in-app "Share Location" toggle or revoke device OS permissions.
• Leave Circles: Leave any joined family circle with a single tap, immediately severing location sharing with that group.
• Permanently Delete Your Account: You can delete your account at any time either:
  • Inside the App: Profile Tab → Account Settings → Tap "Delete All Data".
  • Via Public Web Portal: Visit our dedicated Account & Data Deletion Portal to submit an instant web erasure request without needing the app installed.

8. Children's Privacy (COPPA & Family Guidelines)

Findoo Tracker: Family GPS is designed for families with children. When children use the app:

• An adult parent or legal guardian must configure the family circle and approve the child's device pairing.
• We do not collect any personal data beyond what is strictly necessary to display the child's whereabouts to their authorized parents.
• No behavioral advertising, analytics profiling, or public social networking features are provided to child accounts.

9. Security Measures

All network communication is encrypted using TLS 1.3 in transit, and sensitive databases are protected with AES-256 encryption at rest. We maintain strict role-based access controls to ensure unauthorized personnel cannot inspect location logs.

10. Contact Us & Data Protection Officer

If you have questions, grievances, or requests regarding this Privacy Policy or your personal information, please reach out to our dedicated privacy desk: