Terms of Service & User Agreement

Terms and Conditions

Please read these terms carefully before downloading, registering, or using the Findoo Tracker: Family GPS mobile application and services.

Effective Date: October 1, 2026  |  Last Updated: October 13, 2026

Important Emergency Notice & Disclaimer

Findoo Tracker: Family GPS is designed as a supplemental family awareness and communication aid. It is NOT a replacement for emergency dispatch services (such as 911, 112, police, fire, or ambulance). In life-threatening emergencies, medical crises, or criminal encounters, you must immediately contact official emergency response authorities. Findoo does not guarantee instantaneous alert delivery during cellular dead zones, device power outages, or network interruptions.

1. Acceptance of Terms

By downloading, installing, accessing, or using the Findoo Tracker: Family GPS application, website, or associated services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not install or use the Service.

2. Eligibility & Parental Responsibility

You must be at least 13 years of age (or the minimum legal age required in your jurisdiction) to create an independent Findoo account. Minors may use the Service only with the explicit knowledge and supervision of a parent or legal guardian who accepts these Terms on their behalf.

3. Mutual Consent & Permissible Use Policy

Findoo Tracker: Family GPS is dedicated solely to family safety, child protection, and mutual coordination between consenting individuals. You agree strictly:

  • Mutual Knowledge Required: You will NOT track, monitor, or locate any adult individual without their clear knowledge and voluntary consent.
  • No Stalking or Harassment: You will never use Findoo for unlawful surveillance, harassment, stalking, or industrial espionage.
  • No Tampering: You will not attempt to manipulate location reporting, inject spoofed coordinates into the API, or reverse-engineer the proprietary application software.
  • Immediate Termination: Any verified complaint of unauthorized surveillance will result in immediate permanent termination of your account and potential referral to law enforcement.

4. Account Credentials & Circle Invite Codes

You are responsible for safeguarding your login credentials (mobile verification OTP, passwords) and family circle invite codes. Anyone possessing your 6-digit circle invite code can request to join your family circle upon your approval. You must notify us immediately if you suspect unauthorized access to your circle or account.

5. Membership Plans, Subscriptions & In-App Purchases

Findoo offers basic free services alongside premium subscription tiers ("Pro" or "Family Protection Plan"):

  • Features: Paid subscriptions may unlock unlimited family circle members, multi-zone geofence arrival alerts, 30-day location history playback, and priority customer care.
  • Billing: Subscriptions are billed on a recurring monthly or annual basis via authorized payment gateways (Google Play Billing, Apple In-App Purchase, or Razorpay).
  • Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled at least 24 hours prior to renewal.
  • Cancellation & Refunds: You may cancel anytime via Google Play Subscriptions, Apple App Store Subscriptions, or inside your Findoo Account screen. Cancellations take effect at the end of the current billing cycle. Refunds are processed in compliance with Apple and Google Play store refund guidelines.

6. Service Availability & Technical Limitations

Location radar accuracy relies upon external factors beyond Findoo's direct control, including satellite GPS reception, cellular signal quality, Wi-Fi network availability, operating system battery-saver restrictions, and device hardware sensors. Findoo cannot guarantee uninterrupted, 100% real-time coordinate synchronization in underground areas, deep buildings, or severe atmospheric disruptions.

7. Intellectual Property

All trademarks, software code, UI designs, icons, algorithms, and documentation comprising Findoo Tracker: Family GPS are the exclusive intellectual property of the company and protected by international copyright and intellectual property laws. You receive a limited, revocable, non-exclusive license to use the app for personal, non-commercial purposes.

8. Account Termination & Data Purge

You may terminate your account at any time either inside the mobile application or through our public Account & Data Deletion Portal. Upon confirmed termination, your family circles, live coordinates, and personal credentials will be purged in accordance with our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Findoo, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, personal injury, device failure, or delay in transmission resulting from the use or inability to use the Service.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Madhya Pradesh, India.

11. Contact Information

For questions or legal inquiries regarding these Terms and Conditions:

Legal & Support Office

Email: support@findoobusiness.com
Hotline: +91 9827335808
Entity: Findoo Tracker: Family GPS
Address: Ujjain, Madhya Pradesh, India